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Representatives and ticket offices
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- Information on Aeroflot-Nord’ s services |
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- Information on schedule of Aeroflot-Nord’s and its Interline partners flights |
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- Information on purchasing air tickets, fares, discounts, fees and taxes on Aeroflot-Nord’s flights, as well as information on Aeroflot-Nord’s Rules of passengers and luggage transportation |
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- Information on special advertising programs and discounts |
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- Booking and re-booking of air tickets for Aeroflot-Nord’s and its Interline partners flights |
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- On-line booking support |
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- Information on conditions of entering the “Aeroflot-Bonus” loyalty program and details of participation in it |
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- Passenger support by flight delays and other problem situations |
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- Information on contact telephones / addresses (sales offices, travel agency Aeroflot-Nord, charter flights, airport call-centres and so on) |
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- Information on other issues connected with air transportation services |
Ticket Offices
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- Issuing and re-issuing of air tickets for Aeroflot-Nord’s and its Interline partners flights, including tickets booked via our call-centre or official site |
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- Issuing and re-issuing of air tickets for corporate clients |
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- Air tickets refund |
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- Duplicates issuing |
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- РТА tickets issuing |
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- Receipt of written requests from passengers |
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- Information on the schedule, fares, discounts, Aeroflot-Nord’s and its Interline partners services, as well as on other issues connected with air transportation services |
Representatives
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- Solution of problems with check-in procedures, delivering information on Aeroflot-Nord’s Rules of passengers and luggage transportation |
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- Support by issuing and annulment of air carriage documents |
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- Support by cargo handling |
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- Solution of problems with luggage collection |
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- Support by flight delays and other problem and emergency situations |
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- Foods and accommodations provision at flight delays |
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- Receipt of written requests from passengers |
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