- Corporate clients
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Air tickets can be exchanged in «Nordavia – Regional Airlines» own sales offices or in offices of the air ticket purchase in compliance with rules and restrictions set by the airline.
Air tickets shall be exchanged due to the following reasons:
Conditions of air transportation can be changed by the passenger set in the air ticket, his / her representative having a notary certified power-of-attorney or sponsor who have purchased the air ticket.
Change of air transportation conditions can be considered as voluntary or involuntary depending of the reasons causing changes. In case of voluntary air ticket exchange passengers can change only flight number, date and class of service. Service fees for change of transportation conditions set by the airline and fare rules can be subtracted.
Air ticket exchange shall be considered involuntary in the following cases:
Please, note that passengers are not allowed to change transportation conditions by phone.